Spa Receptionist/ Cashier
Công ty Cổ phần Tập đoàn TMS (TMS Group)
Thông Tin Vị Trí Tuyển Dụng
Nơi làm việc
Đà Nẵng
Cấp bậc
Nhân viên
Kinh nghiệm
Lương
4,000,000 - 5,000,000 vnđ
Ngành nghề
Dịch vụ khách hàng, - Y tế / Chăm sóc sức khỏe, - Nhà hàng / Khách sạn
Hết hạn nộp
10/03/2018
Quyền Lợi
Bảo hiểm theo quy định, Phụ cấp, Đồng phục, Thưởng, Đào tạo, Tăng lương, Chế độ nghỉ phép
Mô Tả Công Việt
- Enthusiastically greet and check in guests when they enter.
- Welcome guests to Maia Spa; Initiate the registration process; Keep record of guest files.
- Offering a parting wish to all guests as they exit the spa.
- Answering all incoming telephone calls; Forward them professionally and efficiently; Take accurate messages as needed.
- Maintaining a clean, neat and professional appearance at all times.
- Handling all spa treatment reservations accurately; Adhere to Maia Spa policies regarding advance reservation times, length of booked time, no-shows, etc.
- Serving as a resource for spa guests and guests with questions about spa policies, services.
- Assisting in managing and maintaining high level industry standards.
- Promoting Maia Spa events and programmes to guests as they check-in.
- Being aware of other departments’ promotions and sell them.
- Knowing the telephone extension numbers of all departments and all managers.
- Keeping the reception area neat and clean at all times
- Leaving the premises once the shift is over and make sure that the reception area is kept clean and tidy.
- Reporting any broken equipments or accessories to the Spa Supervisor, Training Manager, Spa Manager.
- Knowing the fire and emergency procedures.
- In case of incident/accident, record on the designated sheet and send copy to the Spa Manager.
- Knowing and enforcing all department policies and guidelines.
- Responding to any changes in the spa function as assigned by the management.
- Having basic accounting understanding
Yêu Cầu Công Việc
- At least High School certificate
- At least 2 year(s) of working experience in the related field is required for this position
- Strong inter-personality and leadership skills
- Proficiency in computer
- Good oral & written English skills
- Customer oriented
- Computer literacy and attention to detail
- Telephone system operations
- Professional & courteous
Thông Tin Khác
- Hình thức: Nhân viên chính thức
Giới Thiệu Về Công Ty
Công ty Cổ phần Tập đoàn TMS (TMS Group)
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